Privacy Policy

Welcome to the jivaco.id website, an online platform that offers premium rice products under the JIVA trademark and environmentally friendly plastic packaging for household needs under the Terra trademark. 

We appreciate your trust and are committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use and protect the information you provide when using our website.

1. Information We Collect

Personal information:

When you register on our website, we collect personal information such as email addresses so that we can notify you about promotions, discounts, sales, special offers, and more.

2. Use of Information

The information we collect is used to send you information regarding our products or promotions.

3. Storage and Security

a. Information Storage:

We will retain your personal information for the time required for the purposes described in this policy.

b. Security:

We implement technical security measures to protect your personal information from unauthorized use.

4. Sharing Information

a. Third Party:

We may share information with third parties related to customer service support if necessary.

b. Legal Obligations:

We may disclose information if required by law or to protect our or third parties' rights, property, or safety.

5. Privacy Policy Changes

We will notify you of significant changes to this Privacy Policy either via our website or through the listed contacts.

6. Contact Us

If you have any questions or complaints regarding this Privacy Policy, please contact our customer support team via the Contact Us page.