Terms and Conditions for Use of JIVAco. Products

Welcome to jivaco.id, an online platform that provides premium rice products under the JIVA trademark and environmentally friendly plastic packaging for household needs under the Terra trademark.

By using our website or purchasing our products, you agree to be bound by the following Terms and Conditions:

1.    Product Availability

Available at leading Supermarkets and Online Stores:

JIVAco. products, namely Jiva Rice and Terra’s environmentally friendly plastic packaging for household needs, can be purchased directly at leading supermarkets and online shops that collaborate with JIVAco. Please check our website or contact customer service for a list of supported sales locations and platforms.

2.    Offers and Discounts

JIVAco. may organize special offers or discount programs. Further information can be found on the JIVAco. website or social media. Offers or discounts may be subject to certain terms and conditions. Please read and understand the terms and conditions before taking advantage of them.

3.    Product Quality and Guarantee

a.    Product Quality

We guarantee that the JIVAco. products we offer are high-quality premium rice packaged using environmentally friendly plastic packaging and environmentally friendly plastic products for household needs, per established standards

b.    Product Guarantee

Please check the product immediately after purchase. If there are any problems with quality, please contact our customer support team within a reasonable time. 

4.    Additional Information

a.    Contact us

If you have additional questions or require more information about JIVAco. products, please feel free to contact our customer support team via our website's "Contact Us".

b.    Change Notification

JIVAco. reserves the right to change these Terms and Conditions without prior notice. Significant changes will be informed via the website or through the listed contacts.